Frequently Asked Questions
Everything you need to know about your home appliance purchase.
What are your shipping rates and estimated delivery times?
We offer standard and expedited shipping across the continental US. Most in-stock appliances are processed within 1-2 business days, with delivery typically taking 3-7 business days depending on your location.
Do you offer professional installation services?
Yes, we provide professional installation for major appliances like ranges, dishwashers, and washers. You can select the installation add-on at checkout, or contact our support team to schedule a technician.
What is your return policy for appliances?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that large appliances may be subject to a restocking fee, and shipping costs for returns are the responsibility of the customer unless the unit is defective.
Are your products covered by a warranty?
All products sold by Gandhi Appliances are brand new and include the full manufacturer's warranty. We also offer extended protection plans for purchase to provide additional peace of mind for your home investments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through our third-party partners to help you manage larger purchases.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our 'Track Order' page or the carrier's website to see real-time updates on your shipment.